Shipping policy

Delivery Delivery times vary depending on the item purchased. Please refer to the product description for specific details.

As most of our items are personalised and bespoke, dispatch times (typically 3-5 or 2-7 working days) will begin only after the design template has been approved. We aim to send a design template for approval within 48 hours of the order being placed. Once the template is approved, we will proceed with production and dispatch the item as soon as possible.

Please note that delivery times may be subject to external factors such as courier delays, seasonal demand, or unforeseen circumstances beyond our control.  Additionally, we will provide a tracking number so you can track your package.